Category: Apple Computer Support

How to Solve a Slow Internet Connection

As pandemic-related restrictions ebb and flow, many people continue to work from home at least some of the time. A slow Internet connection can make working from home miserable. Unfortunately, it’s all too common for Internet connections to degrade over time as cables endure a variety of insults ranging from water seeping into connectors to… Continue reading How to Solve a Slow Internet Connection

Apple Plans Updates to Enhance AirTag Security

A few weeks ago, we shared information about AirTag and the fact that some bad actors have been using the Find My technology that allows users to keep track of personal items to try to track individuals without their knowledge. The article noted that unwanted tracking has long been a societal problem and that Apple… Continue reading Apple Plans Updates to Enhance AirTag Security

You Can Now Upgrade to macOS 12 Monterey When You’re Ready

When it comes to upgrading to a new version of macOS, we always err on the side of caution. (We often install even beta releases on secondary machines for testing purposes.) Upgrading is easy, but if you upgrade too soon, the new version of macOS could render favorite apps inoperable, create workflow interruptions and may… Continue reading You Can Now Upgrade to macOS 12 Monterey When You’re Ready

iPhone Tricks to Save the Day

iPhone Trick: Emergency SOS Auto Call Feature Did you know that pressing and holding the side button and one of the volume buttons on an iPhone 8 or later brings up a screen that lets you power your iPhone off, show your medical ID and invoke Emergency SOS? (On earlier iPhones, press the side or… Continue reading iPhone Tricks to Save the Day

When Should You Upgrade to macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15?

Mac Update Alert! In case you missed it, earlier this week, Apple released security updates for iPhone, iPad, Apple Watch and Mac computers to close a vulnerability caused by invasive spyware. If you have not already updated your devices, be sure to do that right away! Learn more about Apple Security Updates on their security document. … Continue reading When Should You Upgrade to macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15?

Apple’s Child Protection Features: Frequently Asked Questions

Apple’s Child Protection Features Apple’s child protection features for iOS and iPadOS have been in the news lately. We’ve seen a lot of misinformation spreading on social media about how Apple is scanning photos, privacy related to user’s photos and about how Apple treats photos stored in iCloud. In this article, we explain what changes… Continue reading Apple’s Child Protection Features: Frequently Asked Questions

Ransomware Is On the Rise: Learn How to Protect Your Macs

In cybercriminal circles, ransomware is all the rage. It bears repeating: if you have not thought about protecting your systems, it’s critical that you take steps to protect your data before it is too late. Once ransomware infects a computer, it encrypts all the files and then presents a ransom demand. You’d need to pay… Continue reading Ransomware Is On the Rise: Learn How to Protect Your Macs

How to Choose Safe External Storage

It’s tempting to think that most external storage devices—whether simple hard drives or more complicated network-attached storage (NAS) units—are relatively similar because they all do roughly the same thing. However, a recent problem with older Western Digital My Book Live NAS devices highlighted that there can be large differences. In that case, hackers figured out… Continue reading How to Choose Safe External Storage