How We Do Business

Our clients have enough challenges to face. Doing business with us shouldn’t be one of them.

Some clients find it hard to believe that we don’t resell any equipment. That’s just one of the things that makes us different from our competitors. But, we think reselling equipment would compromise our ethics. Because we aren’t VARs (Value Added Resellers), our clients know that whatever solution we recommend is the best one to resolve their challenges. That’s worth more to us than any reseller commission.

Strong ethics is one way in which we’re different, and our customers will tell you the same. But, we also make it really easy to do business with us.

We think that company decisions are already complicated enough. If you want to do business with us, we’ll make it as easy as possible. Which is why we provide three ways to hire us:

Hourly consulting agreement. 

We use a simple Master Services Agreement (MSA) and, with project-based jobs, a Statement of Work (SOW). From scope to strategy to solution delivery, we bill our clients hourly and invoice as agreed in the MSA.

Purchase of blocks of hours.

Especially when it comes to long-term support, many of our clients prefer to buy blocks of hours, that never expire which we bill against monthly until the hours are spent.


Annual retainer.

Because we have relationships that span decades, we get to know our clients really well. And with that knowledge, we can accurately predict how much they’ll use us each year.

Please contact us for rates and to discuss your specific needs. We pride ourselves on flexible and fair pricing. We do not offer long term maintenance contracts. We like to keep things simple. 

Your work looks amazing. We really found the right man for the job. I really appreciate all of your input and professionalism. We could not have done it without you.
— Tommy Samona, Leadman, “Halt and Catch Fire”

David Linton, Arobase Group’s founder was contacted by AMC’s Halt and Catch Fire to supply period accurate props for a pivotal scene in the pilot episode. David designed and built the LED breadboard used to read machine code in the above clip from the show.